short answer

One of the primary arguments for a QA Program is that there is a concern for ensuring that health services are both cost-effective and responsive to public needs. However, other health care professionals believe that QA Programs are necessary to protect patients while under care in a health facility.

  1. Which of the two statements above do you believe is the most important for patients?
  2. What can we do to assure that both quality care and cost-effective programs are in place?
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